TERMS AND CONDITIONS (T&Cs)

1. Company Information
The website Soundparts.com is managed by the company ADSR, located at Rognac, 684 Boulevard des Lilas, 13340, France.
SIRET: 524 259 322 00013.

2. Products
The products offered for sale are spare parts for vintage synthesizers and audio equipment. Each product is described in detail on the website. The images of products are for illustrative purposes only, and although we strive to represent each item accurately, minor differences may exist.

3. Orders
Orders are placed directly on our website through the online ordering process. The buyer agrees to provide accurate information when placing the order. Once the order is confirmed, a confirmation email will be sent.

4. Pricing and Payment
We reserve the right to change our prices at any time, but products will be billed at the price in effect at the time of the order.

Payments can be made via:

Credit card (secure payment),

PayPal (including PayPal 4x installment plan),

Bank transfer,

Check (for mainland France only).

5. Shipping
We ship products within France and internationally. Shipping costs are calculated based on weight, destination, and the delivery method chosen by the buyer. The processing time for orders is typically 1 to 3 business days.

6. Right of Withdrawal and Returns
At Soundparts.com, we are committed to providing high-quality parts for your vintage synthesizers and audio equipment. However, if you need to return a product, please review the following conditions:

Return Period: You have 14 days from the date of delivery to request a return.

Product Condition: Items must be returned in their original condition, unused, uninstalled, and with all accessories and original packaging.

Non-Returnable Items:

Integrated circuits (ICs) and other sensitive electronic components cannot be returned or exchanged once opened, except in cases of defects.

Special orders and custom-made parts are non-refundable and non-exchangeable.

Shipping Costs: Shipping and Return costs are the responsibility of the customer unless the return is due to our error (defective or incorrect product).

Return Procedure: Before returning an item, please contact us at contact@soundparts.com to obtain a Return Merchandise Authorization (RMA) and return instructions.

Defective Products or Order Errors

If you receive a defective product or an item different from what you ordered, we will cover the return shipping costs and offer either an exchange or a full refund. Please notify us within 7 days of receiving your order to report the issue.

7. Warranties
All our products are covered by the legal warranty of conformity as per the French Consumer Code. In the event of non-conformity or a defective product, the buyer may request an exchange or a refund, according to their preference. The warranty does not cover:

Improper installation,

Mishandling,

Normal wear and tear,

Incorrect use of the product.

8. Liability
We make every effort to ensure product availability and the quality of our services. However, ADSR's liability cannot be held for temporary unavailability or delivery failure due to circumstances beyond our control (force majeure).

9. Intellectual Property
All elements of the Soundparts.com website (texts, images, logos, etc.) are protected by intellectual property rights. Any reproduction or use, in whole or in part, of these elements without our authorization is prohibited.

10. Governing Law and Disputes
These Terms and Conditions are governed by French law. In the event of a dispute, both parties will attempt to reach an amicable solution. If no solution is found, the competent court will be the Marseille court.